NYU ALBERT

NYU's Student Information System Redesign

Role : UX/UI Design
Individual Work for ITP Designing Meaningful Interaction Class
January 2015

How can NYU's student information system be improved to be more intuitive and visually compelling?

PROBLEM

The existing Albert home page and landing page

NYU Albert the gateway to access in NYU’s student information system. It can be used by applicants, faculty, staff, and most importantly, students who have an authorized NYU account. In terms of user experience, NYU Albert is in need of improvement.

Too much information in the homepage

Even though users can access to most of the sections after login, it shows too much information in login page. It needs only login form, help section, and information for applicants in login page.
The tabs on the top which is categorized as group of users, can be removed since most content in each tab is duplicated and overlapped.

No hierarchy of content

Homepage : Login box should be pointed up among all the information.

Landing page : The menu named 'Student Center' is the most important reason for students to visit Albert. However, it’s hard to see as a button and user needs to scroll down since it is placed at the bottom of the page where is clearly not recognizable.

Confusing promotion for Albert Mobile

Even though there is a box that says ‘NYU Albert Mobile’ in both homepage and landing page, it is hard to draw users’ attention since the way that it said is confusing. It needs some graphical information to let people notice it immediately.

TROUBLESHOOTING

Information Architecture Ideation

- Homepage needs to be removed all the content that required login and leave the information that is not required login.

- In landing page, all categories should be rearranged in order of importance. By placing 'Student Center' menu on the top and grouping each section more clearly, make interface more straightforward in a screen without scrolling.

- Redesign the promotion for Albert mobile by using graphic elements